Joe Beninato founded Tello in 2010. Tello is committed to helping companies improve customer service by providing real-time insight into the customer experience.To date, Tello has raised more than $5M in funding.
Tello is a mobile platform that provides consumers the opportunity to generate real time feedback and reviews associated with their customer service experience at retail merchants. Considered the Yelp of customer service, Tello is the first platform that allows large retailers to evaluate their customer service needs, utilizing a central dashboard. Tello then aggregates these sentiments and provides additional analysis. Using Tello, businesses of all sizes can continuously improve service by engaging customers in conversation, resolving issues, and monitoring employee ratings, comments, and analytics.
Founder/CEO: Joe Beninato
Category: Consumer Web
Location: Palo Alto, CA